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GPDR

TERMS OF PERSONAL DATA PROTECTION (GDPR)

I. Protection of Personal Data

1.1. By submitting an order through the online order form for the provision of services or by providing one's email address for obtaining specific information in the designated field, the user confirms being acquainted with the terms of personal data protection, expresses consent to their wording, and accepts them in their entirety.

1.2. The provider is the controller of users' personal data according to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as 'GDPR'). The provider undertakes to process personal data in accordance with legal regulations, especially GDPR.

1.3. Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, a network identifier, or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

1.4. When placing an order or sending information via email with the client's consent, personal data necessary for the successful processing of the request or order (name and address, contact) are required. The purpose of processing personal data is to fulfill the user's order and perform the rights and obligations arising from the contractual relationship between the provider and the user. The purpose of processing personal data is also to send commercial information and other marketing activities. The legal basis for processing personal data is the performance of a contract according to Article 6(1)(b) GDPR, the fulfillment of a legal obligation of the controller according to Article 6(1)(c) GDPR, and the legitimate interest of the provider according to Article 6(1)(f) GDPR. The legitimate interest of the provider is the processing of personal data for the purposes of direct marketing.

1.5. To fulfill the license agreement, the provider uses the services of subcontractors, especially providers of email services (personal data may be stored in third countries) and hosting providers. Subcontractors are verified in terms of secure personal data processing. The provider and the hosting subcontractor have concluded a personal data processing agreement, according to which the subcontractor is responsible for ensuring the proper security of the physical, hardware, and software perimeter, and therefore bears direct responsibility towards the user for any breach of personal data.

1.6. The provider stores the user's personal data for the period necessary to exercise the rights and obligations arising from the contractual relationship between the provider and the user and the enforcement of claims from these contractual relationships (for a period of 15 years from the termination of the contractual relationship).

1.7. The user has the right to request access to their personal data from the provider according to Article 15 GDPR, correction of personal data according to Article 16 GDPR, or limitation of processing according to Article 18 GDPR. The user has the right to erasure of personal data according to Article 17(1)(a), and (c) to (f) GDPR. Furthermore, the user has the right to object to processing according to Article 21 GDPR and the right to data portability according to Article 20 GDPR.

1.8. The user has the right to lodge a complaint with the Office for Personal Data Protection if they believe that their right to personal data protection has been violated.

1.9. The user is not obligated to provide personal data. However, providing personal data is a necessary requirement for the conclusion and performance of the contract, and without providing personal data, it is not possible to conclude the contract or have it fulfilled by the provider.

1.10. The provider does not engage in automatic individual decision-making in accordance with Article 22 GDPR.

1.11. Applicant for the use of the provider's services by filling out the contact form:

1.12. Agrees to the use of their personal data for the purpose of electronic sending of commercial offers, advertising materials, direct sales, market surveys, and direct offers of products by the provider and third parties, but not more frequently than once a week. At the same time, declares that the sending of information according to point 1.11.1 is not considered unsolicited advertising, as the user explicitly agrees to the sending of information according to point 1.11.1. The consent under this paragraph can be revoked by the user in writing at sales@teslaeh.eu

1.12. The provider uses so-called cookie files as part of improving service quality, personalizing offers, collecting anonymous data, and for analytical purposes in its presentation. By using the website, the user agrees to the use of this technology.
Necessary cookies – Cookies essential for the functioning of websites and internet services. No consent is required for the use of these cookies.
Analytical and marketing cookies – consent is required for the use of other cookie files. Cookies falling into this category are mainly used for anonymous tracking of visitors' activity on our websites. This allows us to monitor what customers like and improve our services.

1.12.1 Specifically, we use cookies:
Essential cookies
Analytical cookies
Marketing cookies

The provider hereby declares that the protection of personal data is subject to the provider's internal security regulations.

Only authorized persons of the provider and subcontractors according to Article 2.8 of these conditions will have access to personal data. They will be subject to conditions and scope of data processing set by the provider, and each such person will access personal data under their unique identifier.

Authorized persons of the provider processing personal data under these conditions are obliged to maintain confidentiality regarding personal data and security measures, the disclosure of which would jeopardize their security. The provider will ensure their demonstrable commitment to this obligation. The provider will ensure that this obligation for the provider and authorized persons will continue even after the termination of the employment or other relationship with the provider.

The provider will assist the user through appropriate technical and organizational measures, wherever possible, to fulfill the user's obligation to respond to a request for the exercise of the rights of the data subject as set out in the GDPR. Similarly, when ensuring compliance with obligations under Articles 32 to 36 of the GDPR, taking into account the nature of the processing and the information available to the provider.

II. Final Provisions

2.1 These terms become effective upon the expiration of the period stated in Article 1.6 of these terms.

2.2 The user agrees to these terms by checking the consent through the online form or by entering their email address to receive information. By doing so, the user acknowledges that they have read these terms, express their consent, and accept them in their entirety.

2.3 The provider is entitled to change these conditions. The provider is obliged to publish the new version of the conditions on its website without undue delay or, if applicable, send the new version to the user's email address.

2.4. Contact details of the provider for matters related to these conditions: +421911101073, sales@teslaeh.eu

2.5 Relationships not expressly regulated by these conditions are governed by the GDPR and the legal order of the Slovak Republic.

These conditions come into effect on January 31, 2024

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